For Immediate Release
Decenber 14, 2001
Release # 02-068
CPSC Contact:Mark Ross (301) 504-0580 Ext. 1188
TruHeat Response Hotline: (800) 858-2122
TruHeat Media Contact: Daniel R. Gravelyn (616) 752-2000
CPSC and TruHeat Corp. Announce Recall of Spa Heaters
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), TruHeat Corp., of Allegan, Mich., is voluntarily
recalling about 142,000 spa heaters sold with Hot Spring( and Tiger
River( spas. The spa heaters have an internal electrical connection that
can overheat and ignite the heater and spa, posing a fire hazard.
CPSC and TruHeat have received 192 reports of the heaters on these
spas failing, and 22 reports of these incidents resulting in fire damage
outside the heater or spa. No injuries have been reported.
These are No-Fault( 6000 model spa heaters sold with Hot Spring(
and Tiger River( spas. The spa brand name is written on the control
panel. The spa heater brand name and model number are on a label on the
side of the heater. The spa heater is located behind a removable panel
on the front of the spa. Read the owner's manual for instructions on
turning off power to the spa before accessing the spa heater. This
recall only includes spas installed in 220-volt applications.
Independent spa dealers nationwide sold spas with these heaters
from January 1997 through January 2001. The price for these spas is
between $4,000 and $9,000.
TruHeat is contacting its customers about this recall and
providing them with a free insulation kit. Consumers who have not been
contacted should immediately call the TruHeat Response Hotline at (800)
858-2122 between 8 a.m. and 8 p.m. ET, any day of the week, to determine
if their spa heater is part of this recall. To avoid all risk of an
incident pending receipt of an insulation kit, consumers are advised to
shut off their heaters until a kit is installed. If the spa is in a
location where it is exposed to freezing temperatures and the heater is
shut off (pending receipt of a kit), the spa should be drained according
to the owner's manual to prevent damage to the spa by freezing water.