For Immediate Release
June 27, 2002
Release # 02-189
CPSC Media Contact: Scott Wolfson (301) 504-0580 Ext. 1189
CPSC Recall Hotline: (800) 638-2772
Firm's Recall Hotline: (800) 295-8727
CPSC, In-Sink-Erator Announce Recall to Repair Instant Hot Water
Dispensers
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), In-Sink-Erator, of Racine, Wis., is voluntarily
recalling about 252,000 half-gallon instant hot water dispensers. Water
can leak from the metal holding tank, wet insulating material and cause
electrical arcing and heat build-up. This poses a fire hazard.
In-Sink-Erator has received three reports of holes in the
electrical insulation or outer cover of the hot water dispenser. One
report involved a kitchen fire that caused nearly $7,000 in property
damage. No injuries have been reported.
The recalled hot water dispensers are half-gallon capacity models,
made in the USA and sold under various brand names, including In-Sink-
Erator(, ISE(, Steamin' Hot(, Emerson(, Dayton(, ACE(, Kenmore( and
Kohler(. The serial number (S/N) is printed on a specification plate
attached to the metal holding tank. This recall involves instant hot
water dispensers with serial numbers (some begin with two letters) 999-
10 or those that fall between 1000 and 3084000.
Plumbers, building contractors, home centers and hardware stores
sold these instant hot water dispensers from January 1972 through
December 1996 for between $100 and $250.
Consumers should unplug their hot water dispensers immediately,
check the serial number and contact In-Sink-Erator if their unit is part
of the recall. Consumers with affected units will receive a replacement
insulation shield. For more information and a complete list of brands,
consumers can contact In-Sink-Erator at (800) 295-8727 from 8 a.m. to 8
p.m. ET Monday through Friday or visit the firm's web site at
www.insinkerator.com
One-third gallon capacity instant hot water dispensers
manufactured by In-Sink-Erator are not involved in this recall.