For Immediate Release
September 9, 2002
Release # 02-246
CPSC Media Contact: Mark Ross (301) 504-0580 Ext. 1188
Kodak Media Contact: James E. Blamphin (585) 724-5036
CPSC Recall Hotline: (800) 638-2772
Kodak's Recall Hotline: (888) 793-2977
CPSC, Eastman Kodak Company Announce Recall of DC5000-Model
Digital Cameras
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety
Commission (CPSC), Eastman Kodak Company, of Rochester, N.Y., is
voluntarily recalling about 75,000 DC5000-model digital cameras
worldwide. Due to a manufacturing defect, consumers using these cameras
can suffer an electrical shock.
Kodak has received 12 reports, including six in the U.S., of
consumers who experienced an electrical shock while changing batteries,
or installing or removing the memory card or USB cable. There have been
no reports of serious injury.
These are Kodak DC5000-model cameras. The brand name and model
number are written on the front of the camera at the bottom right-hand
corner. All DC5000 cameras carry a plate on the bottom of the camera
containing the Kodak product identifier reading "KJCAA" followed by an
eight-digit serial number. The serial number range is 01800001 through
11700825.
Department, electronic, computer and camera stores, as well as
mail-order and web retailers sold these cameras nationwide from June
2000 through August 2002 for between $600 and $700.
Consumers should immediately stop using the Kodak DC5000 Zoom
Digital Camera and contact Kodak. The company will cover the cost of
inspection, any necessary repair and shipping to and from Kodak repair
centers. To receive a postage-paid mailer to return your camera, or for
more information, contact Kodak online at www.kodak.com. Consumers also
can contact Kodak toll-free at (888) 793-2977 between 9 a.m. and 8 p.m.
ET Monday through Friday. For consumers outside the United States,
please contact your local Kodak digital camera support center or visit
www.kodak.com.
This recall includes the DC5000 model only. No other Kodak cameras
are affected by this recall.