For Immediate Release
July 17, 2003
Release # 03-160
CPSC Media Contact: (301) 504-7908
CPSC Recall Hotline: (800) 638-2772
CPSC, Hamilton Beach and Proctor-Silex Announce Recall of Slow Cookers
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recalls in voluntary cooperation with the firms listed below.
Consumers should stop using recalled products immediately unless otherwise
instructed.
Name of product: Slow Cookers
Units: 2.7 million
Manufacturer: Hamilton Beach/Proctor-Silex, of Glen Allen, Va.
Hazard: The handles on the base of the slow cookers can break, posing a
risk of burns from hot food spilling onto consumers.
Incidents/Injuries: The company has received approximately 4,700 reports of
handles breaking, including two reports of consumers who required medical
attention for burns.
Description: The recalled slow cookers were sold under the Hamilton Beach
and Proctor-Silex brand names, which are printed on the front of the base of
the unit. The slow cookers are either round or oval, and were sold in solid
white and various print designs. They have a capacity of 3.5 to 6.5 quarts.
The slow cookers have series codes A through D which are printed on the
bottom along with the model number.
Hamilton Beach:
33390, 33475, 33575, 33590, 33675, 33690, 33725, 33850, 33860
Hamilton Beach/ Portfolio:
33680
Proctor-Silex:
33320, 33320FD, 33325, 33375, 33380, 33625A
Sold at: Discount department stores nationwide from January 1999 through
December 2002 for between $15 and $45.
Remedy: Consumers will be shipped a replacement slow cooker base.
Consumer Contact: Hamilton Beach toll-free at (800) 429-6363 anytime
or visit the firm's Web site at www.hamiltonbeach.com or www.proctor-silex.com.
Media Contact: Kirby Kriz at (804) 527-7299.