FOR IMMEDIATE RELEASE
October 08, 2004
Release #05-004
Dell Recall Hotline: (800) 418-8590
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, Dell Inc. Announce Recall of AC Adapters for Notebook Computers
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firm below.
Consumers should stop using recalled products immediately unless
otherwise instructed.
Name of product: AC adapters used with notebook personal computers
Units: About 990,000
Manufacturer: Delta Electronics Inc., of Taipei, Taiwan
Importer/Distributor: Dell Inc., of Round Rock, Texas
Hazard: The adapters can overheat, posing a risk of fire and electrical
shock hazards to consumers.
Incidents/Injuries: : Dell has received seven reports of incidents of
adapters overheating, though no injuries have been reported.
Description: The recalled AC adapters were used with Dell Latitude(tm),
Precision(tm), and Inspiron(tm) notebook-style personal computers. The
notebook computers have the following model numbers, which can be found
either screened onto the surface of the computer or printed on a label
on the bottom of the computer:
Latitude: CP, CPi, CPiA, CPtC, CPiR, CPxH, CPtV, CS, CSx, CPxJ, CPtS,
C500, C510, C600, C610, C800, C810, V700, C-Dock, C-Port.
Inspiron: 2500, 2600, 3700, 3800, 4000, 4100, 4150, 5000, 5000e, 7500,
7550, 8000, 8100, Advanced Port Replicator, Docking Station.
Precision: M40
The recalled adapters have the words "DELL" and "P/N 9364U," P/N 7832D"
or "P/N 4983D" printed on the back of the unit.
Sold through: Dell's Web site and customer service center sold the
computers with adapters from September 1998 through February 2002 for
about $1,500 to about $3,200. The adapters also were sold separately for
between $30 and $70. The advanced port replicators and docking stations
sold for between $300 and $600.
Manufactured in: China.
Remedy: Consumers with these adapters should immediately contact Dell to
determine if they are included in this recall. Not all adapters listed
above are being recalled. Do not use any recalled adapters. Dell will
send consumers with recalled adapters a free replacement adapter.
Consumer Contact: Consumer should call Dell at (800) 418-8590 between 9
a.m. and 6 p.m. CT Monday through Friday, log on to Dell's Web site at
www.delladapterprogram.com or write to the company at Dell Inc., 9701
Metric Blvd., Austin, TX 78758, Attn: Adapter Program