FOR IMMEDIATE RELEASE
November 1, 2004
Release # 05-031
Robertshaw's Hotline: (800) 232-9389
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, Robertshaw Controls Company Announce Recall of TS-11 Thermal
Safety Control Gas Valves
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firms below.
Consumers should stop using recalled products immediately unless
otherwise instructed.
Name of product: Robertshaw TS-11 Thermal Safety Control Gas Valve and
the "magnet head" on the gas valve
Units: 123,544 gas valves and 37,350 magnet heads
Manufacturer: Robertshaw Controls Company of Long Beach, California
Hazard: If the pilot light goes out, the gas valve can stick in an open
position, permitting gas to continue to flow. This can result in a gas
explosion and fire which could result in severe personal injury or
property damage.
Incidents/Injuries: The firm has received 12 reports of flash fires,
including 9 reports of injuries. The injuries involved first, second,
and - in one instance - third degree burns.
Description: The TS-11 Thermal Safety Control Gas Valves are installed
in commercial cooking equipment with pilot lights, including ranges,
griddles, fryers, and warming trays. The recalled gas valves were
produced between February 2003 and August 2004. The "magnet heads" on
the gas valves were made during the same range of dates. The recalled
products can be identified by date codes 0306 through and including
0432. The TS-11 gas valve with different manufacturing dates and a
different hazard was recalled in 2002.
Sold through: Original equipment manufacturers and food service
equipment dealers to commercial food service providers (such as
restaurants). The recalled products were sold from February 2003 through
August 2004.
Manufactured in: Assembled in Mexico
Remedy: Free repair or replacement (if necessary). Robertshaw Controls
Company will arrange for free repair or replacement of the recalled gas
valves. If you smell gas near the appliance or in the building,
immediately leave the area and call your gas company or a certified gas
technician to investigate the cause. If you do not smell gas, check the
pilot lights on your gas appliances. If any pilot lights are out, do not
attempt to relight. Have the appliance examined by the gas company or a
qualified technician. Have the date-code of your TS-11 gas valve ready
when you contact Robertshaw.
Consumer Contact: Commercial food service managers should call
Robertshaw toll-free at (800) 232-9389 from 7 a.m. to 7 p.m. CT, Monday
through Friday, or visit www.robertshaw.com