FOR IMMEDIATE RELEASE
November 9, 2004
Release # 05-041
Aloha's Hotline: (800) 295-4448
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, Aloha Housewares Inc. Announce Voluntary Recall of Radiant Heaters
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces
the following recall in voluntary cooperation with the firms below.
Consumers should stop using recalled products immediately unless
otherwise instructed.
Name of product: Aloha radiant heater
Units: About 30,000
Importer/Distributor: Aloha Housewares Inc., of Arlington, Texas
Hazard: Recessed thermal protector may cause a fire hazard if heater is
left on while covered by a blanket or similar item.
Incidents/Injuries: None reported.
Description: These electric radiant heaters are Model 02931, with date
code 02/07. The model and date code are printed on a silver UL label on
the bottom of the heater. The heater is gray, and the name Airtech is
printed on the heater.
Sold at: Wal-Mart stores nationwide sold the heaters from mid-September
2002 through April 2003 for about $16.
Manufactured in: China
Remedy: Free replacement heater - Consumers should stop using these
recalled heaters immediately and call Aloha Customer Service to arrange
for a free replacement.
Consumer Contact: Call Aloha toll-free at (800) 295-4448 between 9 a.m.
and 12 p.m., and between 1 p.m. and 4 p.m.CT Monday through Friday, send
a FAX to (817) 385-4958, or send an email to ahitexaslg@aol.com.
consumers also can write to Aloha Customer Service at 841 N. Great
Southwest Parkway, Arlington, TX 76011.
Return Procedures: If the heater is subject to the recall, Aloha
Customer Service will send the consumer a UPS "call tag" enclosed in a
box for the return of the heater. The consumer should remove the "call
tag," place the heater in the box, attach the "call tag" to the outside
of the box, and give the box to the UPS driver or drop it off at a UPS
facility. Aloha will verify that the item is recalled and send a
replacement heater at no charge. If the heater is not recalled, Aloha
will send it back to the consumer at no charge.