FOR IMMEDIATE RELEASE
June 6, 2006
Release #06-176
Firm's Recall Hotline: (866) 304-7117
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in
cooperation with the firm named below, today announced a voluntary
recall of the following consumer product. Consumers should stop using
recalled products immediately unless otherwise instructed.
Name of Product: HP Photosmart R707 Digital Cameras
Units: About 224,000 (about 679,000 worldwide)
Importer: Hewlett-Packard Company, of Palo Alto, Calif.
Hazard: The digital camera can cause certain non-rechargeable batteries,
such as the Duracell CP-1, to overheat when the camera is connected to
an AC adapter or docking station, posing a fire hazard.
Incidents/Injuries: HP has received one report of a camera catching
fire, damaging the camera and its docking station, and causing minor
smoke damage to the room. No injuries have been reported.
Description: This recall involves the HP Photosmart R707 digital camera.
The HP logo and the model name and number are printed on the front of
the camera.
Sold at: Electronic, computer and camera stores, as well as Web
retailers nationwide from August 2004 through April 2006 for between
$250 and $400.
Manufactured In: China
Remedy: Consumers should stop using the recalled cameras and contact HP
as they have developed a firmware update that prevents the camera from
applying a charge to a non-rechargeable battery. Consumers can download
this update at www.hp.com or contact HP directly. Do not use single-use,
non-rechargeable batteries until the firmware has been updated.
Consumers are encouraged to update the firmware even if they do not use
or intend to use a non-rechargeable battery.
Consumer Contact: For additional information, visit HP's Web site at
www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6
p.m. MT Monday through Friday.
Media Contact: Jennifer Pershall at (360) 735-7962, or
Jennifer.pershall@hp.com